Questions advisers ask.

Usually not. CareersNote runs in your web browser, so there's nothing to install. If your school blocks new websites, IT may need to allow careersnote.com.

A laptop or computer with a microphone and an up-to-date browser. Most laptops' built-in microphones work well across a small table. Use a current version of Chrome, Edge or Firefox, or Safari 14.1 or later.

It listens for the accent of the country you choose when you sign up. Some names and local words may need a quick fix, and you can edit anything before it's sent.

Add them one at a time, or upload a spreadsheet from your school system. Getting your students in explains each route and exactly which details we use.

Yes. Career coaches and consultants can sign up as a private practice. You'll see 'clients' instead of 'students', and you choose who receives each summary. Yearly hours and prices are the same.

A few minutes. Sign up, add a student in about 30 seconds, and you're ready for your first conversation.

Recording keeps going. CareersNote reconnects and catches up on its own. If you're still offline when you finish, keep the tab open and press Retry upload once you're back online, because until then the recording is only in that tab.

Yes. Press Pause any time, for a knock at the door or a private moment, and Resume when you're ready.

You can pause the recording, and you can remove anything from the summary before it's sent. If something suggests a wellbeing concern, CareersNote shows you a private note on screen and never includes it in anything sent. Your school's own process applies.

No. The live transcript is there if you want to glance at it. Most of the time you can just talk.

Yes. It's a draft until you approve it. Change any line, add or remove next steps, then approve and send.

It's a strong first draft, written from what was actually said. You're the expert in the room, so you check it before it goes anywhere.

Fix it before you approve. Nothing is sent until you've checked it and pressed Send.

The same five headings every time (interests and strengths, what matters to them, pathways discussed, what might get in the way, and next steps) make every summary easy to read, and easy to pick up from next time.

Yes. You ask before you start and tick to confirm they agreed. If they say no, write a short note by hand instead.

Names are removed, the audio is processed in Australia and the recording isn't kept. The full transcript is deleted once you approve the summary.

No. The AI provider can't use your conversations to train its models.

A privacy impact assessment, privacy statement and data processing summary, ready to forward. Find them on the privacy page.

Only recorded minutes. Writing notes by hand, reading summaries and sending them don't use any hours. Hours are shared by everyone at your school.

Yes. Your hours never expire. Anything you don't use carries over to next year.

In one click from inside CareersNote: 10 hours for US$25 or 50 hours for US$89. They're available straight away and invoiced to your school.

Yes, if you'd like one. In Hours and billing you can add 10 hours automatically when you have 2 hours left, with a yearly limit you set. Either way, we let you know when you're running low, and you can always finish the conversation you're in.

Your yearly hours renew each year. The renewal invoice arrives 30 days before your renewal date, so there’s time for a purchase order. Change your yearly hours or cancel any time before then.

10 free conversations with real students, each up to an hour.

Your summaries stay saved. Choose your yearly hours when you're ready, and we invoice your school.

Yes. Prices are in USD plus any applicable taxes. Yearly hours start at US$279 a year (about US$7 a school week). See yearly hours and prices.

No. CareersNote works on its own. It's a brand of WorkX Limited, a New Zealand education technology company. Schools that already use the WorkX platform can switch CareersNote on there.